Admin Support Officer, Switchboard (Part-Time)

Job No: GEO1573
Location: Junee, NSW

About The GEO Group Australia

The GEO Group is the country's leading provider of outsourced correctional services, operating in NSW, QLD and VIC. We aim to deliver better corrections and create safer communities. We focus on providing a continuum of care and integration of services to make a real difference in the lives of people we work with. As a Registered Training Provider (number 3570), GEO offers a wide variety of training programs which are nationally accredited.

For more information about our organisation and Junee Correctional Centre, visit our website at

To check out our videos, including the type of individual's we seek to join our business click here.

About Junee Correctional Centre

Junee Correctional Centre is located in Junee, New South Wales, 40 kilometres north-east of Wagga Wagga.

Junee has been continually managed by GEO on behalf of Corrective Services NSW since opening in 1993. It is New South Wales' largest regional correctional centre.

Junee's primary role is to safely and securely house up to 910 adult male prisoners and progress their sentence plans by delivering a comprehensive range of education, vocational training, reintegration and offending behaviour programs. Together, these lower a prisoners' risk of re-offending and increase the likelihood of successful community reintegration.

The team at Junee achieves exceptionally high levels of prisoner engagement with its responsive interventions. This includes developing strategies that encourage and enable previously-marginalised prisoner groups such as Indigenous Australians and the chronically ill to participate.

About the Opportunity

The ASO Switchboard is responsible for:

  • Answering all incoming calls to the centre in a professional and courteous manner, and directing them appropriately; and
  • Assisting with screening and sorting incoming mail.

This position is a Permanent Part-Time position (3 days per week: anticipated to be 8.00 am-4.00 pm on Wednesday, Thursday and Friday, subject to the operational requirements of the Centre). 

Our ideal candidate will have the ability to demonstrate personal skills of initiative, attention to detail, reliability and tact. Previous experience and / or qualifications in administration operations is desirable but not essential, as this is an entry level admin position. 

This position is employed under the Junee Correctional Centre Non-Custodial Employee Enterprise Agreement 2016. For further details regarding terms and conditions of employment, you may refer to this document located at

Due to the nature of this business, you will need to have the ability to operate in a correctional setting and complying with the Centre's security procedures. You will also need to obtain and maintain a satisfactory security clearance as approved by the Commissioner of Corrective Services NSW. Such clearance is unlikely to be granted if you have been convicted of a criminal offence.

Skills and Experience

Our ideal candidate will have:

  • A friendly, approachable and courteous manner. 
  • Experience in operating a switchboard.
  • Experience with a variety of computer applications including spread sheets and word processing.
  • Proven written and oral communication skills.
  • Ability to maintain a continuing satisfactory security clearance as approved by the Commissioner of Corrective Service New South Wales (CSNSW).
  • Ability to work in a correctional environment that will involve direct contact with prison inmates.

About the Benefits

Joining GEO is your chance to make a real and lasting difference in the lives of prisoners, their families and the community.

You will benefit from a competitive salary and with ongoing support and professional development opportunities. You will have access to, subsidised meals, internal career opportunities and many other employee (and family) benefits.

Application Process

In order to assist GEO in processing your application for employment and determining your suitability and eligibility for a position with The GEO Group Australia, we ask that you complete a short questionnaire as part of the application process.

Due to the nature of our industry you will find that some of the questions contained in this questionnaire are unique and are different from those that you may have encountered in applying for other positions.

Please note: If you are successful in obtaining an interview for this position you will be required to complete a Statutory Declaration attesting your answers to this questionnaire.

At the end of the questionnaire, you will be required to attach a current Resume.

For any further information about the application process, please contact HR Officer, Sarah Bishop on 02) 6930 5583.

Additional Information

To obtain further information about this role, download the position description HERE or contact the Finance and Administration Manager, Chris Moor on (02) 6930 5523. 

Make a real difference – Apply Now!

Applications Close – Wednesday 1st April 2020  at 4pm

GEO is an Equal Employment Opportunity Employer


Aboriginal and Torres Strait Islander applicants are highly encouraged to apply


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Geo Group